Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour response guarantee with all our Linux website hosting packages, which means each help question you submit is going to be reacted to in only sixty minutes max. Our support staff members have been trained to promptly deal with any case and to give you prompt guidance on any difficulty that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is supplied by a team of experienced consultants which are prepared to react to your request in a timely manner. You can contact the technical support team by opening a help support ticket from your Website Control Panel or by sending us an email message. On business days, you can also call us on the phone or use the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need support while working within the Control Panel, you could always click the Help key and track down your question in the listing of content articles that will show up. We have also turned many of the articles and reviews into video clips. The catalogue of video clips will load if you choose the Videos option located in each section.