Though this is not the mainfactor to distinguish a reliable website hosting company from a bad one or a reseller from an actual supplier, being able to call and consult with a live person is an indicator that you are not dealing with a one-person company and that you can reach somebody whenever you're looking for assistance. The telephone support for hosting services may vary from general to experienced, so the problems that can be resolved through a call vary depending on the particular provider. In most cases, these issues are more basic and include billing or first level technical issues as more difficult tasks generally need a support ticket where both you and the system administrators can follow the proceedings with a given issue. Nevertheless, having the option to phone call your service provider can save you lots of time and efforts for the numerous tiny problems that may eventually appear at the time you manage your web hosting account.

Phone Support in Website Hosting

In case you choose to obtain one of our Linux website hosting, you can contact our customer support team over the phone for 14 hours a day. We can help you select the proper package for your web sites because we realize that it is better to discuss these issues with a live person. In case you already have an account, we will assist you with any sales/billing questions and / or general matters, even with some tech problems that do not involve a lot of time or escalation to a system administrator since it will be better to open a support ticket for time-consuming matters in order to have the entire communication in one place. We now have telephone numbers in the United States, the United Kingdom and Australia, so you are able to call the one you prefer and talk to our representatives.

Phone Support in Semi-dedicated Hosting

We provide live phone support 14 hours daily as a part of the support services for each and every semi-dedicated server package that we supply. As some issues are more complex and time-consuming, you will need to open a ticket if you come across such an issue, but for all of your general, billing or minor tech issues you can always give us a call and we'll assist you without delay to save you the time you will need to spend on creating a ticket. Even if you do not have an account yet, you are able to find out whether you can host your websites on our cutting-edge cloud platform or you're able to get any other general info about our semi-dedicated services. We have local phone numbers in the United States of America, the United Kingdom and Australia as well as an international number, so that you can call the one that is closer to where you are.